Refund and Return Policy

Hope&Her understands that our program and products won't always work out for everybody. Please carefully review our returns and refunds policy for each product.

Vaginal Dilators | Given the nature of the product, in most cases, returns are not accepted. For health and safety reasons, and also to comply with FDA regulations for vaginal inserts, vaginal trainers that have been sold to a consumer cannot be restocked and are prohibited from resale. In the case where a return is accepted, shipping costs will not be refunded.

Paperback Books | We will consider a refund if we receive your request within fifteen days of the date of purchase. Please email us directly at help@hopeandher.com. 

E-Books | No returns/refunds for digital products that have been downloaded.

The Road to Hope Video Series | No returns/refunds for digital products that have been downloaded.

Contact help@hopeandher.com for more information.

Effective: January 2004. Updated: Jan 2021