Refund and Return Policy

Hope&Her understands that our program and products won't always work out for everybody. Please carefully review our returns and refunds policy for each product.

Vaginal Dilators | We are not able to accept returns on the vaginal dilators, or offer a refund. For health and safety reasons, and also to comply with FDA regulations for vaginal inserts, vaginal dilators that have been sold to a consumer cannot be restocked and are prohibited from resale.

Paperback Books | We are able to accept and refund unused books within seven days of purchase. Simply mail your book to Lisa Carter at 1965 Gillespie Way Suite 105 El Cajon, CA 92020. Once we receive your unused book, we will issue a credit back to your account.

E-Books | You may be able to return e-books for refund. We will consider your return if we receive your request within seven days of the date of purchase. Please email us directly at help@hopeandher.com.

The Road to Hope Video Series | We will consider a refund if we receive your request within seven days of the date of purchase. Please email us directly at help@hopeandher.com.

Effective: January 2004. Updated: May 2020